From your first inquiry to returning home healthy — a clear, supported path every step of the way.
Contact us via our online form, email, or WhatsApp. Tell us about your condition and upload any medical records or imaging (MRI, CT scans). Our international team responds within 24 hours.
Our team reviews your medical information and identifies the most appropriate specialist — neurosurgeon, neurologist, or spine specialist — for your specific condition.
Video or written consultation with your matched specialist. You receive a preliminary assessment, treatment recommendation, and an honest opinion about whether traveling to Shanghai is right for you.
Detailed treatment plan with transparent cost breakdown. No hidden fees. We provide the hospital invitation letter needed for your Chinese medical visa application.
We assist with flight bookings, visa documentation, and hotel or long-term apartment reservations near the hospital. VIP airport pickup at Hongqiao or Pudong available.
Our driver meets you at the airport. Direct private transport to the hospital or your hotel. You're assigned a personal multilingual care coordinator who stays with you throughout treatment.
Comprehensive in-person evaluation including any repeat or additional imaging needed. Multi-disciplinary team review of your case. Final treatment plan confirmation with you.
Expert neurosurgical or neurological care in private inpatient wards. Daily doctor visits with interpreter support. 20+ minute consultations ensuring you understand every aspect of your care.
Comprehensive discharge report in English. Ongoing remote follow-up via video consultation. Coordination with your home physician. Long-term post-operative monitoring by your surgeon.